Website Accessibility

The 360 eTECH Support Center is committed to ensuring that its web site is accessible to all users to the highest possible extent.

To ensure that our web site and its content is accessible, the 360 eTECH Support Center follows the state’s Accessibility Standard which incorporates the Web Content Accessibility Guidelines (WCAG) 2.0 level AA and the federal Electronic and Information Technology Accessibility Standards of Section 508 of the Rehabilitation Act of 1973. The Minnesota Accessibility Standard is overseen by MN.IT (Minnesota Information Technology Services). The standard became effective on September 1, 2010 and was further amended in April 2011.

The majority of the content on the 360 eTECH Support Center web site is accessible according to the state Accessibility Standard. If you find information or a web page that is not accessible to you, contact the us at 1-800-500-8938 or 360eTECH@custhelp.com. Please provide your contact information, the link or web address of the information and the problem you’ve experienced. 360 eTECH Support Center will provide you with the information you are seeking and correct the accessibility issue on its web site.

We will continue to review and update its content and web site to ensure compliance with current and future standards.


WEB SITE FEATURES

Links to other Web sites

As a convenience to our web visitors the 360 eTECH Support Center web site contains links to content on other web sites including those owned or maintained by other government, private, or non-profit entities. 360 eTECH Support Center has no control over the accessibility of these non-360 eTECH Support Center publications and external websites. Links are provided as a service to our audience, in an effort to provide additional information where applicable.

Skip Navigation.

The Skip Navigation feature allows users to go directly to the substantive content of the web page.

Accessible Images.

Images on the 360 eTECH Support Center website contain alternative text, which assistive technologies can read aloud to the user to provide access to information presented visually.

Adjustable Text Size.

Text size can be increased with the web browser’s text size adjustment feature.

Video materials

Video on the 360 eTECH Support Center web site contains embedded captions; where captioning was not possible a text transcript is provided.

Helpful links for playing media files:

To play video files, you will need a media player. If this software is not already installed on your computer, you may wish to visit Download.com and search for a media player. Other media players can be downloaded from the following sources:

Document formats

PDF viewer

To read PDFs you will need Adobe Acrobat Reader (it’s free). You may download this reader from the Adobe site.

Microsoft Word and Excel documents may be provided as worksheets in the login sections of this web site. If you require these documents in another format, please call us.

Printing from this Web site

When you print a page from this web site, you will notice that the printed page will not look exactly like what you see on your screen; printed pages will contain little or no site navigation and images are excluded, therefore will look much simpler.

Note about printing from Internet Explorer 8: if the pages printed from this site print out as blank sheets or partially blank, you may need to turn Compatibility Mode on.